EULAR School of Rheumatology
General terms and conditions
1. Scope of Application
These General Terms and Conditions apply when an individual (hereinafter ‘participant’) registers for educational courses (hereinafter "course/s") offered by the European Alliance of Associations for Rheumatology EULAR, Seestrasse 240, 8802 Kilchberg, Switzerland, Telephone: +41 44 716 30 30, email: education@eular.org (hereinafter "EULAR").
2. Description of the Courses
2.1. In General
EULAR offers online and live courses.
The scope, the modules, the content, and the duration of the course(s) are described on the EULAR School of Rheumatology website, currently available at https://esor.eular.org.
The course(s), whether delivered online or live, may differ from the description provided on the EULAR School of Rheumatology website. Generally, the courses are updated every year.
2.2. Online Course
The online courses comprise a varied number of modules and may include an examination.
As a rule, the participant must complete a module before being able to access the next one. For courses with an examination, they will be entitled to sit for the examination following the completion of all mandatory modules. Examinations take place once a year. The examination date and time will be communicated in advance. Qualifying participants have a maximum of two examination attempts.
If a participant does not take the first scheduled examination for any reason, they may have one more (final) attempt the following year. The same applies if the participant was unsuccessful in passing the first examination attempt.
For courses with an examination, EULAR issues a certificate of completion upon successful passing. If a course has no examination, EULAR issues a certificate of completion upon successful completion of all mandatory course material.
2.3. Live Course
The live courses generally take place in a European city and may include lectures, workshops, hands-on sessions, and an examination. A certificate of attendance might be issued at the end of the live course, where applicable. In case of examination, EULAR will issue a certificate of completion upon successful passing.
Should a speaker be absent on short notice, EULAR will do its best to engage a replacement for the planned date.
2.4. Language
Unless otherwise specified on the website EULAR School of Rheumatology, all courses are provided in English.
2.5. CME Credits
Unless otherwise specified, EULAR courses are not accredited for Continuing Medical Education (CME) credits.
3. Registration, Agreement, and Cancellation Right
3.1. Online Registration and Admission Confirmation
Course registrations are to be done online via the EULAR School of Rheumatology website.
Upon successful registration, EULAR will inform the participant of their admission via email. If the number of course participants places is limited, EULAR generally considers registrations in chronological order of receipt. However, EULAR may also apply other admission criteria.
3.2. Conclusion of the Agreement
The agreement on the course between EULAR and the participant is concluded once EULAR sends the confirmation of admission email.
3.3. Right of Withdrawal
The participant has the right to cancel the registration without giving any reason within 14 days from the conclusion of the agreement, i.e. from the receipt of our confirmation email. The participant loses the right of withdrawal, if the participant attends the course before the expiry of the right of withdrawal.
To exercise this right to cancel, the participant must inform EULAR thereof by sending an email or a letter to EULAR (EULAR Educational Programme, Seestrasse 240, 8802 Kilchberg, Switzerland; email: education@eular.org) before the cancellation period expires.
If the participant cancels/withdraws their registration, EULAR will reimburse the participant for all payments received from the participant in this connection. EULAR will make the reimbursement without undue delay and not later than 14 days after receipt of the registration cancellation/withdrawal notice. The reimbursement will occur by the same means of payment as the participant used to pay the fee.
4. Scientific Faculty
4.1. Names of the Members
The names of the members of the Scientific Faculty (who are in charge of the course), authors, and contributors of each course can be found on the course-specific webpage on the School of Rheumatology website. Authors and contributors are also identified at the start of each online module.
The members of the Scientific Faculty may change each year. As a rule, they will not be changed during the course, although this might be the case in exceptional circumstances.
4.2. Members of Faculty
All authors and contributors work on a voluntary basis and without compensation to provide the content of the course and to update it regularly.
5. Teaching Materials
In general, no teaching materials are offered or made available for download. In the event that teaching materials are available, they are included in the fee paid in order to attend the course. Copyrights to the teaching materials remain with EULAR.
6. Fees and Terms of Payment
The fee for the course, including the examination and teaching materials, if any, is set out in course-specific information on the EULAR School of Rheumatology website. Benefits (e.g. meals, lectures, workshops, participation in networking events) may be included in the course fee if specifically mentioned.
The course fee remains unchanged for all courses during the scheduled course period. Revised fees may apply to registrations for subsequent scheduled courses (prices are subject to change). The fee published at time of registration is decisive.
The participant must pay the fee in advance during the registration procedure. EULAR accepts payments via credit or debit card.
7. Disclaimer of Warranty and Liability
7.1. Availability and Threats
EULAR does not warrant that the website EULAR School of Rheumatology or the course will always be available, uninterrupted or error-free.
EULAR does not warrant that the EULAR School of Rheumatology website will be error, virus, or bug-free, and the participant accept that it is their responsibility to make adequate provision for protection against such threats.
7.2. No Warranty for Technical or Medical Information
The courses are based on the information available at the time of their creation. As the state of the art and medical science are constantly evolving through research and new scientific findings, EULAR does not warrant the completeness, accuracy, and actuality of the technical or medical information.
These courses are not therapeutic recommendations and cannot replace the independent and complete analysis, evaluation, diagnosis, risk assessment, treatment, or other medical activities by a medical specialist.
7.3. Exclusion of Liability
To the fullest extent permitted by applicable law, EULAR excludes any liability for any damages, loss, injury, or liability in any respect suffered out of, or in connection with, the courses and the agreement the participant entered into with EULAR.
8. Interruption and Termination
8.1. No interruption
In general, no interruption is possible for online courses, except in cases of hardship (e.g. death in the close family, illness with a doctor's certificate, accident). EULAR decides at its entire discretion if there is a case of hardship, and such a decision is not subject to appeal. The course covers a number of modules and, where applicable, followed by an examination at a given date each year. The participant must finish all modules and take the applicable examination during the course period (see Section 2.2).
8.2. Termination by the participant
If the participant terminates the agreement or cancels the course (or does not appear at a live course), EULAR will not reimburse the participant, except in cases of hardship (e.g. death in the close family, illness with a doctor's certificate, accident). EULAR decides at its entire discretion if there is a case of hardship, and such a decision is not subject to appeal. In case of hardship, EULAR will reimburse the fee less the costs incurred by EULAR, such as the commissions to payment services.
EULAR will make the reimbursement, if any, without undue delay and not later than 14 days after EULAR was informed about the hardship. The reimbursement will occur by the same means of payment as the participant used to pay the fee.
8.3. Termination by EULAR
EULAR may terminate the agreement or cancel the course at any time.
In the event of total or partial cancellation of the course before the start of the course, for any reason, including but not limited to reasons due to insufficient number of registrations, when lecturers or patients are absent or unavailable, or technical issues, EULAR may terminate the contractual relationship between the participant and EULAR. In such an event, the participant may be offered to be rebooked into another course. If rebooking is not possible for a major cause EULAR will refund the full course fee paid.
If EULAR cancels the course during the course, the participant may be offered to be rebooked into another course. If rebooking is not possible for a major cause, EULAR will refund the fees pro rata temporis.
In case of a force majeure such as fire, war, strike, natural disaster (either threatened or actual), communicable disease, governmental regulations, bankruptcy of a major provider or any cause, which would prevent or impair the attendance of participants or the scheduled opening or continuance of the course, EULAR will refund the full course fee paid.
The parties agree that in all these cases EULAR will not have to provide any other refund for any further costs not pertaining to the course fee, such as travel, including but not limited to flights, accommodation or similar.
9. Complaint Procedure
EULAR aims to provide the highest quality of services to the participant and values their feedback (positive and negative) and comments. The participant can address their feedback and comments to education@eular.org.
EULAR usually addresses complaints within one working week after receipt. If EULAR needs more time to evaluate the complaint, it will inform the participant of the reasons for the delay within one week.
10. Technical Requirements and Login
10.1. Technical Requirements
The participant will require Internet access with a current browser version and a valid personal email address.
10.2. Login
The participant must log in to access the course. The participant undertakes to keep their login data secret and to protect them from unauthorised access. The participant must inform EULAR immediately if they become aware of third parties abusing their login data.
11. Copyright
EULAR holds or licenses all copyrights in the online course and teaching materials. EULAR does not assign, transfer, or license to the participant any copyright in connection with the courses.
12. Data Privacy
By registering, the participant agrees that EULAR processes their personal data for the purpose of organising and performing the course. EULAR will, for example, create class lists and email distribution lists, which are available to administrators, authors, examiners, speakers, and participants of the course. The participant will also receive information about new courses and newsletters.
For further information on our data processing activities, kindly refer to EULAR's Data Protection Policy available on EULAR's website, currently under EULAR Data Protection Policy | EULAR.
13. Applicable Law and Place of Jurisdiction
The substantive laws of Switzerland are applicable, with the exclusion of the conflict of law rules. The exclusive place of jurisdiction is at the seat of EULAR, currently Kilchberg, Switzerland.
14. Entry into Force
These General Terms and Conditions enter into force for registrations occurring after 15 February 2025
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Terms & Conditions